At 14491513 Canada Inc. Dba Dot Matrix Systems (the “Company,” “we,” “us,” or “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). By accessing our website (the “Site”) or using our services, you consent to the data practices described in this policy.

1. Accountability

We are responsible for the personal information we control and have appointed a Privacy Officer to ensure compliance with PIPEDA. This individual oversees our data management practices and acts as a point of contact for any privacy-related inquiries or concerns.

2. Consent

We obtain your “meaningful consent” to collect, use, or disclose your personal information. This means that we will clearly inform you about the purposes for which we are collecting your data, who it will be shared with, and any potential risks associated with the collection and use of your personal information. You may withdraw your consent at any time, subject to legal or contractual restrictions.

3. Data Use and Retention

We will only use or disclose your personal information for the purposes for which it was originally collected, and we will retain it only as long as necessary to fulfill those purposes. After the retention period, your personal information will be securely deleted or anonymized, ensuring that it can no longer be associated with you.

4. Data Accuracy

We strive to keep your personal information accurate, complete, and up to date. We will implement appropriate policies and procedures to enable you to update your information. Providing accurate information helps us minimize the risks associated with processing inaccurate data.

5. Data Safeguards

We implement effective security safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards include both technical and physical measures, and we periodically review and update them to ensure their continued effectiveness.

6. Openness

We promote openness regarding our privacy practices. This Privacy Policy is accessible on our Site and is available in multiple formats to inform you about how we collect, use, and disclose your personal information. Our Privacy Officer is responsible for managing our privacy practices, and we are committed to addressing any inquiries or complaints.

7. Individual Access

You have the right to request access to your personal information held by us. If you believe that our records are inaccurate or incomplete, you may contest this information. We will respond to your request within a reasonable timeframe and no later than 30 days from receipt, providing access at minimal or no cost.

8. Cross-Border Transfers

Occasionally, your personal information may be transferred to or stored in countries outside of Canada. When this occurs, we ensure that the destination country provides a comparable level of protection for your personal information, and we take necessary contractual and organizational measures to maintain its security.

9. Challenging Compliance

If you believe that we have not complied with PIPEDA’s principles, you may challenge our compliance. We encourage you to contact our Privacy Officer to address any concerns or complaints you may have. We are committed to investigating and resolving your issues promptly.

10. User Data Rights

Right to be Informed

While PIPEDA does not explicitly reference a right to be informed, we are committed to providing clear and accessible information about our processing activities and the purposes for which your personal information is collected.

Right to Access

You have the right to request access to information regarding the existence, use, and disclosure of your personal information. We will respond to your access request within a reasonable timeframe and no later than 30 days of receipt, providing this information at minimal or no cost.

Right to Correction

You have the right to request corrections to any inaccurate records of your personal information. We will make reasonable efforts to ensure that corrections are made and communicated to any third parties with whom your data has been shared.

Right to Withdraw Consent

You may withdraw your consent for the collection, use, or disclosure of your personal information at any time. However, please note that we may retain your data for as long as necessary to fulfill the original purpose for which it was collected, as permitted by law.

Right to Lodge a Complaint

You have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe that our privacy practices violate PIPEDA. We encourage you to contact us first to address your concerns, but you are entitled to reach out to the OPC at any time.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes via the contact information you have provided or by posting a prominent notice on our Site. Your continued use of our Site or services after any modifications to the Privacy Policy signifies your acceptance of the new terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

14491513 Canada Inc. Dba Dot Matrix Systems

867-2967 Dundas Street West, Toronto, Ontario, Canada M6P 1Z2

contact@dotmatrixsystems.com

Registration Number: 1449151-3

Thank you for trusting 14491513 Canada Inc. Dba Dot Matrix Systems with your personal information. We are committed to protecting your privacy and ensuring a secure and transparent experience.